Which soft-serve machine is best? Examples and uses
There isn't just one right machine—but there is one that's right for you
When choosing a machine, it’s rarely about finding the “best” solution in general. It’s about finding the one that best suits your restaurant, your menu, and how you actually operate on a day-to-day basis.
Some people need a compact machine that is easy to use and takes up little space. Others need high capacity and flexibility to handle large volumes and multiple flavors. That’s why it’s helpful to look at specific machines and how they’re used in practice.
You can also read more about what you should consider before investing in machinery.
Compact solutions for smaller projects
For cafés, small kiosks, and eateries with limited space, it is often important to have a machine that is easy to use, reliable, and doesn’t take up too much space.
Machines such as the Giotto 11 GR and Giotto 12 PM are good examples of this. They deliver consistent quality and are well-suited for establishments that want to offer soft-serve or açaí without making a large and complex investment.
These solutions work well when you want to test demand, develop a new product, or expand an existing offering.
Machines for higher capacity and greater pressure
For high-volume establishments, or those where soft-serve is a key part of the concept, there is a need for machines that can withstand continuous use and deliver consistent quality throughout the day.
The Giotto 21 GR and Giotto 21 PM were developed specifically for this purpose. These models offer high capacity, consistent output, and operational flexibility, making them well-suited for restaurants, larger cafés, and high-volume concepts.
It’s not just about being able to produce more, but about ensuring a smooth flow in service and avoiding bottlenecks when demand increases.
When you want more flavors and greater flexibility
In some concepts, variety is an important part of the experience. In such cases, a machine that offers multiple flavors at the same time may be a good option.
Twin Flavor GR offers two flavors plus a mix, opening up more combinations and a more varied selection. This can help increase sales per customer while providing greater flexibility in the menu.
This type of solution is well-suited for businesses that want to stand out, or that are actively engaged in upselling and product development.
Machines that offer more than just soft-serve
For some establishments, it’s important to be able to offer more than just traditional soft-serve ice cream. In that case, there are solutions that allow for a wider range of products.
The Giotto DR 14 GR is an example of a machine that can be used for açaí, shakes, smoothies, and other frozen treats. This allows you to create a more varied menu without having to invest in multiple machines.
You can also read more about how açaí can be used to boost sales and how it can help increase average sales.
How to make the right choice in practice
When choosing a machine, you should always consider how you actually plan to use it. How many servings do you expect to sell? How important is menu flexibility? How much space do you have available?
It is the combination of these factors that determines which solution is best suited. A machine that works perfectly in one place is not necessarily the right choice in another.
Do you need help?
There are many good options, but it’s not always easy to know which one is best suited to your needs. We’re happy to help you assess your needs, capacity, and how the machine can fit into your concept.
Please feel free to contact us if you would like advice or guidance.
FAQ – Choosing a Machine
Which soft-serve machine is the best choice?
It depends on volume, space, and concept. Smaller facilities often require compact machines, while higher volumes call for solutions with greater capacity and continuous operation.
What is the difference between one flavor and multiple flavors?
Machines that offer multiple flavors provide greater flexibility and allow for more variety on the menu, which can increase sales per customer.
Can the same machine be used for multiple products?
Some machines can be used for soft-serve ice cream, açaí, milkshakes, and smoothies, making it possible to offer a wider and more flexible selection.
How important is capacity?
Capacity is essential for handling demand without lines or wait times. A machine that is too small can limit sales during busy periods.
What should I consider regarding operation and maintenance?
Easy cleaning, reliable operation, and access to service are essential for ensuring consistent quality and avoiding downtime.