Machine Service
With more than 20 years of experience, we have some of the industry’s best service technicians, ready to help you with challenges both big and small. We prioritize quality and availability, and ensure that you, as a customer, receive prompt and reliable service.
We offer flexible service agreements tailored to your operations and needs, ensuring optimal performance and the longest possible service life for your machines. Through regular follow-ups and preventive maintenance, we help reduce downtime and unforeseen costs.
In addition, we always have extra kits and spare parts in stock for all the machines we sell, which ensures a quick response time and efficient problem-solving. Our service technicians are solution-oriented, highly skilled, and committed to providing high-quality service—every time.
Don't hesitate to contact our service department if you need help—we'll always find a solution that works for you.
Download document Service Agreement – Isdalen AS Download ↓At the bottom of this page, you'll also find a PDF with helpful instructions, as well as links to our instructional videos.
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Service and documentation
Frequently Asked Questions
Isdalen provides service for its own machine portfolio, one machine type at a time, as well as older models from the same supplier.
Service is performed by technicians with experience working on equipment in the ice cream and dessert industry, with a focus on quick assessments and effective solutions.
Yes, you can contact us if you're having problems with the machine, need help troubleshooting, or would like follow-up assistance. Send us an email at service@isdalen.no.
Yes, we offer guidance and resources on maintenance, cleaning, and proper use to ensure that the machines perform at their best over time. See also the documents and videos further up on this page.
Yes, we only provide machine service for machines supplied by Isdalen.